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FREQUENTLY ASKED QUESTIONS

You’ve got questions.
We’ve got answers.

The Red Shirt Guys Know Roofing.

Making a decision about your roof can be confusing. We’ve simplified the process by compiling a list of answers to questions we get from our customers. Need more details? Still have questions? Call us at 803.243.3968 and we will be happy to fill you in and get the ball rolling.

Odds are, you’re having some problems with your current roof, such as leakage, storm damage, missing shingles, broken shingles, curling shingles, or loss of granulation (bald spots appearing). Metal and membrane roofs experience similar issues and may have leaks, cracks, and loose or damaged seams. In the past decade, roofing technology has vastly improved. If you’re experiencing any of these issues, give us a call. We’ll come out to fully assess the condition of your roof and provide an estimate at no cost, and with no obligation from you. It’s really that simple.

A new roof is one of the largest investments you’ll make as a property owner. We’re here to protect that investment and everything underneath at a competitive price. If you don’t have an insurance claim and/or the immediate funds available, you’ll be glad to hear that we partner with high quality financing institutions in order to make your roof replacement a reality! Click this link to answer a few questions and see if you qualify.

We’re serious. It’s free. Give us a call or complete the request form on our website, and we will set up an appointment for you. One of our Red Shirt Guys will evaluate the condition of your roof, discuss your options with you, and provide you with a quote for your roof replacement or repair.

If you a have a leak, one of our estimators will assess any damage or problems you are experiencing. From there, he can tell you what type of repairs you may need. If the problems are storm related, then we’ll gladly work with your insurance company to make the claim process as smooth as possible.

The lifespan of a roof varies and depends upon the brand of roofing material, whether shingle or commercial membrane, weather conditions, and the skill of the installer. On average, a shingled residential roof lasts between 15 to 40 years. The lifespan of a commercial roof can vary even more. The Red Shirt Guys are able to provide our customers with the best roofing systems and warranties available. Give us a call to find out more about the different types of services and warranties we offer.

Not to worry! Take your time and explore all your options. You can view samples on the manufacturer’s website, but if you want a closer look, CertainTeed has a tool that will allow you to use a photo of your own home with different shingle colors. If you’re tech-savvy this is a great option—if not, head on over to our Facebook page and scroll through the “Shingle Colors” album. Both of these options are linked below:

CertainTeed | “ColorView”

The Red Shirt Guys | Facebook | “Shingle Colors”

(Even if you don’t have a Facebook account, you can click this link and view the photos)

Roofing terminology isn’t always self-explanatory. That’s why we’ve put together an educational album so that you can see everything that makes up your roof. To view this album, visit our Facebook page, go to photos and find the album “Understanding Your Roof.” Or, click this link to take you there.

At The Red Shirt Guys we believe roofing is a craft, not a commodity. This is why every member of our team is trained by manufacturers in the best practices in the industry. We are certified master installers and experts in materials and installation techniques. From start to finish, you can rest assured that we do the right thing, on and off the roof. We’ll be here long after the job is complete. Want to know more? Give us a call at 803.243.3968. We look forward to working with you!